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LexCH · Legal

Terms of Service

Terms of Service – LexCH

Last updated: 3 August 2026

1. Service Provider Information

1.1 The Service is provided by LexCH, a project managed by Balcakovic Danijel and Boccadamo Aaron, based in the Canton of Ticino, Switzerland (hereinafter: "Provider"). 1.2 For any enquiries, please contact the Provider at: info@lexlegal.ch. 1.3 LexCH is not currently registered in the Swiss Commercial Register.

2. Service Description

2.1 LexCH provides a digital service based on artificial intelligence technologies that allows Users to:

2.2 The Service is provided exclusively in digital format via a web and/or mobile application. 2.3 The Service is delivered through automated artificial intelligence systems. 2.4 LexCH is not a law firm and the Service does not constitute professional legal advice given by a licensed lawyer. 2.5 Use of the App does not create any lawyer-client relationship between the User and the Provider. 2.6 Outputs must be verified by the User before use in concrete legal situations. 2.7 For complex, urgent or high-impact matters, consulting a qualified lawyer is recommended.

3. User-Uploaded Content

3.1 The User may upload documents and other content to the App. 3.2 The User warrants that they hold all necessary rights over the uploaded content. 3.3 The User warrants that such content does not infringe third-party rights or legal provisions. 3.4 The Provider is not responsible for the accuracy, legality or content of materials uploaded by the User.

4. Limitation of Liability

4.1 The Provider is liable only for damages caused by intent or gross negligence. 4.2 To the extent permitted by law, all liability is excluded for:

4.3 The Provider's total liability is limited to the amount actually paid by the User in the 12 months preceding the harmful event.

5. Governing Law and Jurisdiction

5.1 These Terms are governed by Swiss law. 5.2 For consumer Users domiciled in Switzerland, the competent court is that of their domicile. 5.3 In all other cases, the exclusive jurisdiction is in the Canton of Ticino.

6. User Account

6.1 To access certain features, the User must create a personal account. 6.2 The User undertakes to provide truthful, complete and up-to-date information. 6.3 The User is responsible for the confidentiality of their credentials. 6.4 The Provider is not responsible for unauthorised access resulting from the User's negligence.

7. Premium Plans and Subscriptions

7.1 LexCH offers a free version with limited features and one or more paid versions ("Premium Plans"): Pro and Lex. 7.2 The pricing and features included in each plan are indicated in the App and may vary depending on the platform. 7.3 Premium Plans renew automatically at the end of the billing period (monthly or annual), unless cancelled before the renewal date. To disable automatic renewal, the User must do so in their store account settings at least 24 hours before the renewal date. 7.4 Payments are managed exclusively through the Google Play Store (Android) or Apple App Store (iOS). LexCH does not receive or store payment card data. The price charged is that shown in the store at the time of purchase. 7.5 The Provider may change Premium Plan prices with adequate notice. Changes do not affect already-paid periods. 7.6 In the event of a downgrade (switch to a lower-tier plan or subscription expiry), documents in the archive that exceed the new plan's limit are blocked but not deleted. The most recent excess documents are inaccessible until the User returns to a higher plan or deletes documents to fall within the limit. Deletion of blocked documents is always permitted. 7.7 The User may manage, modify or cancel their subscription through the store settings or through the "Manage subscription" feature in the App.

8. Refunds

8.1 Unless otherwise required by applicable law in the User's territory, payments made for Premium Plans are non-refundable, including unused periods in the event of early cancellation. 8.2 Refunds for purchases made through the Google Play Store or Apple App Store are subject to the respective store refund policies. The User must submit any refund request directly to the store used for the purchase. 8.3 Exceptionally, where the User has purchased a different plan than intended, they may contact support at info@lexlegal.ch stating the purchase reference. The Provider will assess the situation and communicate the available options to the User, in accordance with applicable law and store policies.

9. Permitted Use

9.1 The User undertakes to use the Service in compliance with Swiss law. 9.2 It is prohibited to:

9.3 The Provider may suspend or close the account in the event of a breach.

10. Intellectual Property

10.1 All rights relating to the App, the software, the LexCH brand and the content provided by the Provider are the exclusive property of the Provider or its licensors. 10.2 The User is granted a limited, non-exclusive and non-transferable licence for personal use of the Service. 10.3 Unauthorised reproduction, distribution or commercial exploitation is prohibited.

11. Service Availability

11.1 The Provider undertakes to ensure the best possible availability of the Service. 11.2 Continuous or error-free operation is not guaranteed. 11.3 The Provider may modify, update or suspend the Service for technical, legal or operational reasons.

12. Document Storage

12.1 The Service may enable digital storage of documents. 12.2 The User is responsible for maintaining backup copies. 12.3 The Provider does not guarantee permanent document retention and is not liable for any data loss, except in cases of intent or gross negligence.

13. Third-Party Providers

13.1 The Provider may use third-party providers for the technical delivery of the Service (cloud, IT infrastructure, payment systems, artificial intelligence models). 13.2 Such parties are not parties to the contract between the User and the Provider.

14. Changes to Terms

14.1 The Provider may modify these Terms at any time. 14.2 Changes will be communicated through the App or by email. 14.3 Continued use of the Service constitutes acceptance of the changes.

15. Duration and Termination

15.1 The contract is of indefinite duration. 15.2 The User may delete their account at any time. 15.3 The Provider may suspend or terminate access to the Service in the event of a breach of the Terms or for legal reasons.

16. Privacy

16.1 The processing of personal data is governed by the LexCH Privacy Policy, available in the App. 16.2 The Provider processes data in compliance with the FADP and, where applicable, the GDPR.

17. Disclaimer of Warranties

17.1 The Service is provided "as is" and "as available". 17.2 The Provider does not warrant that:

17.3 The User uses the Service at their own risk.

18. Indemnification

18.1 The User indemnifies and holds the Provider harmless from any claim, damage, liability or cost arising from:

19. Force Majeure

19.1 The Provider is not liable for non-performance or delays due to events beyond its reasonable control, including but not limited to:

20. Severability

20.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain fully valid and effective.